The Rise of the Dynamics 365 Allrounder
Sharvin • March 31, 2024

 Blurring Lines Between Functional and Technical Consultants

In the ever-evolving landscape of Dynamics 365, the roles of functional and technical consultants are undergoing a profound transformation. Traditionally distinct in their focus and skill sets, these consultants are now becoming allrounders, bridging the gap between business needs and technical solutions in unprecedented ways. This shift is driven by the proliferation of low-code solutions, changing expectations in the IT industry, and a growing emphasis on collaboration and communication. In this article, we'll explore why functional and technical consultants are becoming allrounders in the Dynamics 365 landscape and how this evolution is shaping the future of consulting in the digital age.


The Evolution of Functional and Technical Consultants

Historically, functional consultants have been responsible for understanding and translating business requirements into functional specifications for Dynamics 365 implementations. Meanwhile, technical consultants have focused on the development and customization of technical solutions to meet these requirements. However, with the advent of low-code solutions like Power Platform, the boundaries between these roles are becoming increasingly blurred.


The Empowerment of Functional Consultants

Low-code solutions empower functional consultants to do more than ever before. With intuitive interfaces and pre-built templates, functional consultants can now create custom applications, automate business processes, and analyze data without extensive coding knowledge. This shift allows them to be more agile and responsive to changing business needs, driving innovation and value for their organizations.


The Renaissance of Technical Consultants

On the other hand, the role of the technical consultant is also evolving. While technical consultants were once seen primarily as developers responsible for writing code, their role now encompasses a broader range of responsibilities. Technical consultants are no longer the stereotypical "IT guys" who sit in their offices coding all day. Instead, they are increasingly expected to collaborate closely with business stakeholders, understand business processes, and provide strategic guidance on technical solutions.


The Power of Collaboration

At the heart of this evolution is the power of collaboration between functional and technical consultants. By working together closely, these consultants can leverage their respective strengths to deliver holistic solutions that meet both business and technical requirements. Functional consultants bring a deep understanding of business processes and user needs, while technical consultants provide expertise in system architecture, integration, and customization. Together, they form a dynamic team that drives digital transformation and innovation within organizations.


The Future of Consulting in Dynamics 365

As the lines between functional and technical consultants continue to blur, the role of the Dynamics 365 allrounder is becoming increasingly prominent. These allrounders possess a diverse skill set that combines technical expertise with business acumen, enabling them to effectively navigate the complexities of modern digital landscapes. Moving forward, organizations that embrace this evolution and foster collaboration between functional and technical consultants will be best positioned to succeed in their Dynamics 365 initiatives.


Conclusion: Embracing the Dynamics 365 Allrounder

In conclusion, the role of the functional and technical consultant is undergoing a profound transformation in the Dynamics 365 landscape. As low-code solutions empower functional consultants to do more and technical consultants evolve beyond traditional developer roles, the lines between these roles are becoming increasingly blurred. Embracing the Dynamics 365 allrounder - a consultant who possesses both functional and technical expertise - is key to driving digital transformation and innovation in today's fast-paced business environment.


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